Refund policy
At Shopiez, customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return or refund within 2–3 days of receiving your order.
Return Eligibility
- Products must be unused and in their original condition and packaging.
- Proof of purchase or order number is required.
- Items that are used, damaged by the customer, or altered may not be eligible for return.
Refund Policy
Once we receive and inspect the returned product, we will inform you whether your refund has been approved. Approved refunds will be processed through the original payment method, where applicable. Processing time may vary depending on your payment provider.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and photos of the item. We will review your request and help resolve the issue.
Return Shipping
Customers may be responsible for return shipping costs unless the product is damaged, defective, or incorrect, or we agree otherwise. Please contact us before sending any item back.
How to Request a Return
To request a return or refund, contact our support team with your order number and reason for the request. Our team will guide you through the process.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Store Name: Shopiez
Email: support.shopiez@gmail.com
Phone: 0092-347-8299440
Thank you for shopping with Shopiez. We appreciate your trust and support!